Refund Policy:

 

 1. Refund Eligibility:

We strive to provide top-quality engineering consultancy services to all our clients. However, if you are not entirely satisfied with the services received, please review our refund policy for eligible scenarios.

 2. No Refunds After Service Delivery:

Once our engineering consultancy services have been provided, we do not offer refunds. We are committed to delivering high-value solutions, and our consultants put in dedicated efforts to meet your requirements.

 3.  Cancellation and Refund within 24 Hours:

If you wish to cancel a service, you may do so within 24 hours of placing the order. In such cases, we will provide a full refund of the service fee.

 4.Refund Process:

To request a refund within the eligible timeframe, please contact our customer support team at [your contact details]. We will promptly review your request and process the refund accordingly.

  5. Non-Refundable Circumstances:

Refunds will not be granted in the following situations:

a) Completion of service delivery.

b) Failure to cancel the service within the 24-hour window.

c) Services availed for an extended period or completed projects.

 6.Exceptional Cases:

In exceptional cases where there may have been misunderstandings or errors on our part, we will assess each situation individually. Our priority is to ensure customer satisfaction, and we will strive to find a fair resolution.

 7.Refund Timeframe:

Once a refund request is approved, we will initiate the refund process promptly. The time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution.

 8.Policy Updates:

We reserve the right to modify or update this refund policy without prior notice. Please refer to the latest version on our website for the most current information.

 

If you have any further questions or need assistance, feel free to ask.